Doctoral application portals manage admissions and shape candidate experience. Many systems create barriers through complex interfaces and inconsistent design. TUMApply at the Technical University of Munich replaces an earlier system but lacks a clear, inclusive, and consistent interface that supports efficient task completion and equitable participation.
This thesis applies Nielsen’s usability heuristics with gender-sensitive and accessible design practices to identify and address usability barriers and inclusivity weaknesses. The primary contribution is a redesigned interface that demonstrates how doctoral application portals can better serve diverse user needs while maintaining efficiency. This work offers practical insights for building academic platforms that support usability and inclusivity, grounded in systematic analysis, iterative design, and implementation.